Frequently asked questions
Why wear an IM ViroBac Face Cover?
The IM ViroBac face cover offers a more eco-friendly solution than disposable alternatives. But there’s more, we’ve used our unique copper-integrated fabric to create the ultimate in reusable face covers — hygienic, comfortable, and kind to your skin.
Copper has been proven to have both antiviral and antibacterial properties and is the only metal with antimicrobial properties to be registered by the American Environmental Protection Agency. Studies also suggest that copper has a wide range of benefits for your skin.
Which countries does the face cover ship to?
Inner Mettle products ship worldwide, import duties and taxes are included for the USA, UK and EU. Shipping costs are visible during the checkout process.
Is the IM ViroBac Face Cover a medically graded Face Cover?
The IM ViroBac Face Cover on its own is not a medically graded mask nor a Personal Protective Equipment, instead it can help prevent the spread of viruses and germs via droplet transmission. This face cover is not a filtration product. The face cover is comfortable, washable and reusable.
How do I care for my face cover?
The face cover can be laundered at home using hot water and regular home detergent, or by your commercial laundry service provider, in an open pocket washer/extractor. Do not launder in commercial tunnel washers. Do not use any fabric softeners. Do not use chlorine bleach as it may degrade the fabric over time.
Can I return my order if it is the wrong size?
The adjustable straps allow the face covers to be a one size fits all model. We understand that it’s not always easy to get sizing right when you’ve not tried on the apparel in person. If your face cover does not fit, you can exchange or return it within 30 days.