Frequently asked questions
Why wear IM Fresh SilverSole socks?
IM Fresh SilverSole socks are superior when it comes to functional benefits and daily comfort. Due to the high concentration of sweat glands on your feet, they tend to sweat a lot and build up a bit of an odour and friction. That’s where SilverSole socks come in. We’ve added silver yarn to our socks to make sure your feet are comfortable and fresh all day long.
How do I care for my socks?
You can wash your IM Fresh SilverSole socks in the washing machine on a gentle or delicate cycle. Please make sure to use mild detergent and wash at temperatures at or lower than 30 degrees celsius. Do not use bleach or chlorine-based additives. Iron on low temperature, do not tumble dry, hang to dry.
Are silver socks safe to wear?
The socks are not only safe to wear but also do not harm the environment. You may have heard, or read, about concerns that that washing clothing made with silver nano-particles, releases silver-ions into your body, or the water, and could find their way into the natural environment, endangering aquatic and wildlife.
IM Fresh SilverSole socks are not infused with said silver-nanoparticles, which these days is strictly prohibited under European regulation, due to the risks mentioned. Instead we use silver yarn made in Italy manufactured under European regulations
Can I expect any shrinkage to my socks?
If you follow the care instructions on the label your socks will keep their general shape and size. The socks may shrink a few centimetres once washed but that does not compromise fit because of the high elasticity.
How do silver socks prevent blisters and skin conditions?
The socks will keep feet cool when too hot, reducing the risk of blisters associated with sweating and friction. Skin conditions, such as dermatitis, could also improve thanks to silver’s anti-bacterial, anti-fungal, and with that anti-itch properties. The silver effectively soothes and regenerates the skin.
Can I return my order if it is the wrong size?
Yes of course, we understand that it’s not always easy to get sizing right when you’ve not tried on the apparel in person. If you’ve made a mistake with the sizing, you can exchange your item within 30 days. View our returns policyhere.Please contact customer service to arrange firstname.lastname@example.org
Which countries do the socks ship to?
Inner Mettle products ship worldwide, import duties and taxes are included for the USA, Canada and UK. Shipping costs are visible during the checkout process.
Why do you manufacture the socks in R.N. Macedonia?
R.N. Macedonia has a long tradition in the textiles industry and is closely connected to Europe. R.N. Macedonia’s textile industry is the second largest export industry in the country and exports mainly to EU countries. Textile factories in R.N. Macedonia are known for their quality and professionalism. Please view more details about Inner Mettle’s Manufacturing on our Mindful Manufacturing page.